Refund policy

Refund Policy
Last updated: September 2026

90-Day Money-Back Guarantee (After Delivery)
Every GumRevive order is protected by our 90-day results-or-refund guarantee. The 90 days begin on the date your order is delivered — not the date you order. If you are not satisfied for any reason, contact us within 90 days of delivery for a full refund.

How to Request a Refund
1. Email support@clickcraftventures.net with your order number and the word "refund".
2. Tell us briefly what didn't work for you.
3. We will respond within 1–2 business days with return instructions.
4. Refunds are issued to your original payment method within 5–7 business days of confirmation.

Refunds and Orders In Transit
We cannot process refunds or chargebacks while your order is still in transit. Please wait until your package arrives — the 90-day guarantee begins at that point and covers you fully. If your tracking has shown no movement well past the delivery window, contact us and we will investigate immediately.

Damaged, Defective or Incorrect Items
If your order arrived damaged, defective or you received the wrong item, email support@clickcraftventures.net with a photo. We will send a replacement or issue a full refund at no cost to you.

1-Year Warranty
GumRevive carries a 1-year warranty against factory defects from the delivery date. Warranty claims do not cover damage from misuse, drops, liquid submersion beyond normal cleaning, or unauthorised disassembly.

Important Notice Regarding Chargebacks
We are a real, responsive team and we resolve issues quickly. Before initiating a chargeback or payment dispute with your bank or card provider, we require that you contact us first at support@clickcraftventures.net. We respond within 1–2 business days. Chargebacks filed without prior contact — or while an order is still in transit — may be disputed with full evidence including our refund policy, order confirmation and delivery records.

Non-Refundable Situations
- Requests made more than 90 days after the confirmed delivery date.
- Devices showing physical damage caused by misuse or unauthorised disassembly.

Product Disclaimer
These statements have not been evaluated by the Food and Drug Administration. GumRevive is a personal wellness device and is not intended to diagnose, treat, cure or prevent any disease. Results vary from person to person. GumRevive is designed to complement, not replace, regular brushing, flossing and professional dental care.

Questions? Email support@clickcraftventures.net — we respond within 1 business day.